Setup of voice template while making voicecall campaign
Techmet
Last Update hace un año
Simple Voice Call -
- Its a basic voice calling method where call will be disconnected after caller listening by customer.
- Select Voice file- Retry Attempts - Duration between 1-to-other call if multipe retry - Ringer Time etc.
- Excute - Its done

DTMF input -
- Need to Select the DTMF Extension which result to capture the extension pressed by customer.
- Need to select the wait duration which will be time given the customer for pressing extension, after listening the sound on call.
- All other points remain same as Standard voice call.
- Execute - its done...

Call Latching -
- Select the Extension under the "Latching Digit"
- Mention the phone number under the Latching Number - Click on Add number
All other points remain same as Standard voice call.
Execute - its done...

Custom Settings -
- Custom campaign is developed from backend team and choose the Voice call Template.
All other points remain same as Standard voice call.
Execute - its done...
