important point (button) in IVR Panel
Techmet
Last Update 4 tahun yang lalu
URL : ivrs.techmet.in
Dashboard - it gives the report of Total Calls, Incoming Calls, Missed Calls, Voice Calls. Also last 7 days calls flow in pie-chart model. Available Call and SMS credits visible on header.
Call Report - You can see the call details overall with recording.
Old Call Report - If call volume is high than older call records shifted to page for smooth working.
Create Account - User can be created for receiving and outgoing calls
View Account - Create User can be activated for Active in IVR.
Account DID - Setup of IVR flow as routing type, Call forwarding type, SMS and user mapping.
Account Settings - Updating of Tone Setting(welcome Script), SMS content and office working hours
Report - Specific calls details can be fetched-out from here.
Blacklist - Number can be blocked incase of call receiving.